What’s New in Report Manager 4.3
Have you had a chance to check out the brand new Report Manager? It’s chock full of new features and capabilities including: Help Desk Manager Support Executive Summary Ticket Summary Report Customer...
View ArticleHelp Desk and Ticketing: Part of Every Successful MSP Business
Interested in learning more about using your help desk for a competitive advantage? Want to see what features matter to customers most? A good help desk makes a positive impression on your customers...
View ArticleThe next master class: Streamlining Help Desk Manager
Getting tickets into the hands of the right tech is key to solving problems quickly and keeping customers happy. Join the N-able product management team for an in-depth look at two important areas of...
View ArticleN-able webinar: Backup manager: How to maximize per customer revenue through...
Data backup is something that everyone who has ever lost data understands. Except that when it comes to business, backup is not about protecting family photos, it’s about keeping the business running....
View ArticleN-able webinar: Five things to look for in an MSP Automation Platform
As a service provider, you are faced with a barrage of choices every day – from simple choices to far more complex choices that can have far reaching implications for your business. New tools, new...
View Article“Bash Bug” aka Shellshock
Dear Valued Partner, We are sending out a proactive notification regarding the news of a newly discovered vulnerability affecting versions of Linux and Unix operating systems and its potential impact...
View ArticleN-central® 9.5 SP1 BETA is in Progress
We are excited to announce to you that N-central 9.5 SP1 is currently in BETA! We have some great improvements to N-central 9.5 in this current release. How do I get it you ask? Well our BETA...
View ArticleLooking Back and Ahead in Managed Services
by Derik Belair, VP, Marketing & Business Development, N-able by SolarWinds As we approach two years since our acquisition, I am pleased to note that N-able is thriving as part of the SolarWinds...
View ArticleN-central: even more Flexible and Scalable
*Comments given in this forum should not be interpreted as a commitment that N-able will deliver any specific feature or functionality in any particular timeframe. All discussions of future plans or...
View ArticleNew N-central Monitoring Templates
*Comments given in this forum should not be interpreted as a commitment that N-able will deliver any specific feature or functionality in any particular timeframe. All discussions of future plans or...
View ArticleWhat we’re working on — MSP Manager
As you may be aware, we recently launched a new MSP Service Management solution named MSP Manager and it’s now in a Preview stage. The Advanced Preview contains a lot of exciting features such as:...
View ArticleCapzure Migration to MSP Manager
As you know, Capzure is now MSP Manager, part of SolarWinds N-able. We have been working hard to make the transition for our valued customers as seamless and easy as possible. We are pleased to tell...
View ArticleBut What Exactly is Managed Services?
The term “managed services” has been the subject of frequent debate, as some in the industry argue it does a poor job of telling customers what it means. And it is problematic, if for no other reason...
View ArticleYour Data is Telling You How to Succeed
When a VAR makes the switch to managed services, the recurring revenue stream isn’t the only game-changing benefit. Becoming a managed service provider (MSP) presents an opportunity to get to know the...
View ArticleGet Ready for All-in-One RMM-IT Service Management
In case you didn’t see all the social media buzz, this week we officially announced SolarWinds® N-able N-central®10.1. Featuring seamless integration with SolarWinds N-able MSP Manager, our...
View ArticleManaging your Mac Devices with N-central
With the end of 2015, our partners saw us double-down on our commitment to deliver Mac®Management capabilities in N-central®. N-central 10.1 launched with a brand new Agent for Mac designed to be easy...
View Article5 STEPS TO A SUCCESSFUL MANAGED SERVICES BUSINESS REVIEW
Your managed services business is growing, and that’s fantastic. But as you win more business, it’s harder and less practical to schedule regular site visits with every customer. Sacrificing...
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Retail MSPs—You Need to be PCI-Compliant, Too
The details of Version 1 of the PCI Data Security Standard (PCI DSS) are going to be released any day now—or may well have been by the time this blog goes live. As trusted a trusted advisor to retail...
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MSP Tip: Managed Services Opportunities at State Agencies
When discussing managed services specialization, one area that deserves special attention these days is state government. State IT managers and CIOs are just as challenged by budgetary constraints and...
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Why Managed Print Services for Retailers Is a Different Animal
Ever-increasing competition and super-thin margins rank among the top challenges faced by retailers in all categories and tiers. Many are attempting to address these challenges with a sharper focus on...
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